SEO Competitive Analysis for B2B — Whiteboard Friday

Posted by Joyce.Obility

In the B2B space, it's important to be realistic about who your competitors are. 

Keeping that rule in mind, in our last Whiteboard Friday episode before 2021, guest presenter Joyce Collardé of Obility walks you through how to conduct a competitive SEO audit, helping you address your improvement areas and surpass your competition in the SERPs. 



Click on the whiteboard image above to open a high resolution version in a new tab!

Video Transcription

Hi, Moz fans. Thank you for joining me today as we talk about SEO competitive analysis for B2B businesses. My name is Joyce Collardé. I am the SEO Supervisor at Obility. Obility is a digital marketing agency based out of Portland, Oregon, with offices in Austin and Boston and that specializes in B2B businesses. 

So I wanted to talk about SEO competitive analysis because it is a really crucial part of your SEO strategy and of your SEO success. As you know, SEO doesn't work in a vacuum. So if you want to be able to improve your SEO traffic, your click-through rate, your keyword position, and eventually your conversions, you have to be able to take the space of some existing competitors. 

Today I'm going to walk you through the five phases of the competitive analysis. We'll start with how to select your competitors. Then we'll discuss the keyword distribution and what is important to understand the keyword distribution. Then we'll discuss keywords and content gaps and opportunities. Then we'll move on to technical health of your website and your competitors' websites. And we'll finish with backlink analysis. 

Selecting competitors

So selecting competitors is the step that is really important, especially in the B2B space, because the B2B space is very competitive, and in this space we have a few marketing giants like Oracle, AWS, Marketo, Google, that can be considered the de facto competitors for everyone. 

Unfortunately, with that line of thinking, you are really missing out on a lot of interesting insights because those websites are so huge that they might rank for hundreds of thousands of keywords. Sometimes we see millions of links and have a Domain Authority of 98. So when you compare yourself to them, then it will be really difficult to actually find good nuggets of information about your website. You will always be at the bottom, and it's also really discouraging. 

So I really would recommend that you are realistic about who your real competitors are. And nothing prevents you from refreshing your competitors in six months or a year from now if you feel like you've outgrown the competitors you selected in the first place. 

One thing I want to highlight as well is that you should have different sets of competitors for each funnel stage. For example, let's say your target keyword list includes definitional keywords like "what is cloud computing." So your competitors for "what is cloud computing" might be ZDNet or TechTarget, for example.  But let's say you want to target "cloud computing solution," then your competitors could be IBM. But the intent of the user who is looking for "what is cloud computing" versus "cloud computing solution" or "cloud computing software" is very different, so you cannot target the same competitors for each level of the stage funnel. You will miss out on a lot of good insights, too. 

I also do want to point out that your competitors will be very different in different areas of digital marketing or even offline marketing. Your PPC, your paid search keywords, or your paid social keywords will not be the same as your SEO keywords. Really the best way for you to identify good competitors is just to Google your target keywords. It's really as simple as that. And then see who comes up and see what their strategies are. 

Keyword distribution

So let's take a look now at keyword distribution. One thing that I want to point out is that sometimes we audit competitors that seem like they're ranking for thousands of keywords, and it's a little intimidating. But really ranking for thousands of keywords isn't the end-all be-all. You should really pay attention to their keyword distribution. Out of those thousands of keywords, how many are branded, how many are not branded? 

Of course, you won't be able to rank for your competitors' branded name. So you really have to focus on the non-branded keywords. Also, those keywords, do they have a lot of volume? Are they really difficult to rank for? Are they ranking for hundreds of keywords with zero searches or 10 searches per month, for example? Are those the keywords that you really want to target? And if you do manage to take their place on the first page, is it really going to help your overall SEO strategy? 

Another good thing to look at is diversification. Are your competitors only ranking for one keyword category, or are they targeting different categories? A competitor that, let's say, ranks for only branded keywords or keywords that have very little search volume or that is targeting only one specific category wouldn't be very dangerous keywords. And as we talked about earlier, you should not have the same competitors for every set of target keywords that you are working with. So make sure that you repeat this step for each set of competitors. 

Keyword gaps and opportunities

Next comes the content and keyword gaps and opportunities. So in this stage, you should really think about the keyword gaps — the content gaps between you and your competitors. It's not just how often do they post or what do they target. It's also which topics do they publish on the most, or which topics do they focus on the most on their product or their solution pages. What kind of content type do they prefer? Are they publishing only blog posts? Are they publishing mostly videos, glossary pages, e-books, white papers, webinars? You really have to pay attention to that, because if all of your competitors are using blog posts and then you come in with your webinar that people need to sign up for and give you their information, then you are not going to be able to beat them at their own game. You have to kind of align to what is available in the competitive space. 

Frequency is important, too. If your competitors publish twice a week on their blog or have a live demo every week, or release a new e-book every month that they will email to their customer base, you also have to align on that frequency. I would say out of the competitive analysis, this is one of the most important stages because you really have to be aware of the type of opportunities that you are going for. 

And it really comes back to what we were talking about earlier with the competitor selection. You have to be realistic. It is very important to know what you're going against. Otherwise, you can keep publishing blog post after blog post after blog post, but if you have not identified the proper competitors or have not identified the proper type of content that you need to create, all of those blog posts will not amount to improved performance on your site. 

Technical health

The fourth stage of the competitive analysis is technical health. So I think we can all relate to how annoying it is when you get to a website and it's full of 404 errors and the links are broken and it's too slow. It's just a really bad user experience. And Google is very smart, and they know that we don't like a bad user experience, and that if the user experience is bad, then they are going to put other websites above you. 

So I did mention page speed, so don't be scared. I know it's always a huge ask to fix your page speed. But I would recommend that you use the Google PageSpeed Insights and take a look at those easier things to fix. One thing that comes up all the time is images being too big or too heavy, taking too long to load. So if that's the case, take a look at your main images and see if you can reduce the size of them. Usually, the images that are the heaviest are the ones that will be on your homepage slider or in the background on your product or solution pages. So just by fixing a few pages on your website, you could improve your page speed by several seconds, and we know it means a lot when you're a user. Definitely do those two steps with your competitors, too. 

For example (you can do it with Moz or you can do an on-site crawl for any website), let's say that all your competitors are missing H1s or are missing meta descriptions or have a lot of 404 errors, then you know those are the top priorities that you need to fix. Again, think about your competitive advantage. If all your competitors' websites are really slow, then fix your page speed first. If it's a horrible user experience because you keep hitting 404 errors, fix your 404 errors first. 

Backlink opportunities

The last part of the competitive audit should be the backlinks opportunities. So you can use the Moz link discovery tool to find out about everyone's lost and discovered new links. This makes link building a little more approachable than just saying, "Oh, I will target The New York Times," because by looking at people's competitors and lost and discovered websites, you can identify websites that probably know you, or know your competitor, or at least know your industry, and so may be more willing to link to you. Especially if they used to link to your competitor or are currently linking to your competitors. 

Definitely do this for your own website as well, to identify the links that you have recently lost and that you can try to reacquire. I would recommend that you repeat this step on a monthly basis because you have better chances of reacquiring links that you recently lost rather than if you contact someone saying, "Oh, two years ago you used to link to me. Can you please link to me again?" You're out of that person's thoughts. So try to stay on top of it. And you might have a lot of links at the beginning, but if you do it regularly, then it's much more manageable. 

Also, when we're talking about backlinks, I would advise you to look at your competitors' Spam Score and link diversity. For example, I did a competitive analysis recently and I saw that one of the competitor's Spam Score was 23%, which I had never seen before. It was so high. It was ridiculously high. So it made me happy in a way, because it seemed unachievable at first to get to the number of external links that they had, but then it turns out that the majority of their links were spammy. And with a Spam Score of 23%, I don't think they'll be able to carry on much longer. 

Link diversity is also really important because you don't want all links coming from blog posts or all links coming from one type of publication. So when you think about new links that you can acquire, definitely make sure that you have different types of websites linking back to you, that they're using varied anchor text, that sort of thing, so that you don't look spammy and you don't end up with a Spam Score of 23%. 

Time management



So I wanted to also talk a little bit about this pie chart over there. It was how much time you're supposed to spend on each of these steps. So the biggest one, as I mentioned earlier, was the gaps and opportunities audit. That is really where you should spend the majority of your time.

Something that is also really important is the competitor selection as I talked about earlier. If you don't have the proper competitors to audit, then you won't get the helpful type of insight that you are looking for. Technical health would be the third most time-consuming, important step of this competitive analysis.

As we talked about, good user experience is very important. And the last two that should take you a little less time are keyword distribution and backlinks. So if you're really, really pressed for time, you can forgo the backlinks for now and do it later and focus on that part of the on-site SEO.

Conclusion

So to recap, the five stages of the competitive analysis that you should include in your own competitive analysis are selecting the right competitors, auditing the keyword distribution, looking for content and keyword gaps and analysis, performing a technical check on your website and your competitors' websites, and auditing your backlinks and the competitors' backlinks.

If I can leave you with one more thing is really to be realistic. That goes back to the competitor selection and even when we're talking about distribution. Be realistic in your target keywords. Don't go for keywords that are extremely difficult if you are a website with a lower Domain Authority or you're just starting with SEO.

And don't go after those B2B giants if you're a mid-market B2B company. Know that you can refresh this at any time if you feel like you've outgrown your competitors. So thank you again for spending time to talk about competitive analysis with me. Now go and audit those competitors.

Video transcription by Speechpad.com

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What's Changed (and What Hasn't): The 2020 Moz Blog Reader Survey Results

Posted by morgan.mcmurray

You're tired of hearing it and I'm tired of saying it, but 2020 really has been a year like no other. SEOs and marketers around the world had to deal with their day-to-day work moving home, alongside a host of natural disasters, civil rights issues, and a pandemic that will alter our industry and global economy for years to come. 

We could have held off on launching this year's reader survey, but we decided to move forward anyway because we know your work and your interests have been impacted, and we wanted to know how much. 

I'm excited to share with you the results from that survey in this post. We'll go through what's changed — and what hasn't — for our readership since our last survey in 2017, and detail what those insights mean for the Moz Blog in 2021. 

Methodology

We published this survey in July 2020, with questions asking for details on the professional occupations of our readers, how those readers interact with the blog, and what those readers like to see from the blog. We also included COVID-19-specific questions to gauge the pandemic's impact on our readers. The survey was shared on the blog, through email blasts, and on our social media accounts.

The percentages shared in the sections below are part of a total of 388 responses we received over four months. This is actually our first data point, showing that engagement with surveys has shifted drastically since our 2017 survey, which got nearly 600 responses in just one month. Given the interruptive nature of 2020's events, we won't let that difference discourage us from utilizing surveys in the future. Where able, I've compared 2020's results to those of the 2017 survey, to better visualize the differences. 

Answers were not required for all questions, so if something did not apply to a respondent, they could leave the answer blank or choose a variety of "no opinion" or "N/A" options. 

We don't typically include demographic or geographic questions in our reader surveys, but given the overwhelmingly positive response to the Gender Gap in SEO and Diversity and Inclusion in SEO surveys published this year, we will do so moving forward. Understanding the struggles SEOs and marketers face in the industry due to race, gender, and sexual orientation is imperative to understanding how to best work with and for everyone, and we acknowledge that shortcoming in this year's survey. 

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Who our readers are

Let's dive in. First up: the questions asking readers to tell us more about themselves. 

What is your job title?

The word cloud below is an amalgamation of the top-used words in response to this question, and the size of the word correlates to the number of mentions that word received. 

No surprises here: number one (by far) was "SEO". Our readership remains heavily SEO-focused in their occupations, with content marketers coming in close second.

What percentage of your day-to-day work involves SEO?

That said, 2020 saw an increase in respondents in the lower percentage brackets of readers who use SEO strategies in their daily work, specifically the 1-10% and 41-50% ranges. This could be due, in part, to the broadening of tasks assigned to SEOs in the marketing industry, as several respondents also mentioned a need to wear multiple hats in their organization. 

On a scale of 1-5, how advanced would you say your SEO knowledge is?

The majority of our readers remain intermediately knowledgeable about SEO concepts, leaving plenty of room for new learnings across skill levels.

Do you work in-house, or at an agency/consultancy?

While the majority of Moz Blog readers are still in-house SEOs and marketers, an interesting takeaway for us in 2020 is the increase of those who are independent consultants or freelancers from 11% in 2017 to just under 17% in 2020. We'll make sure to take that into account for our content strategy moving forward. 

What are some of the biggest challenges you face in your work today?

Far and away, the challenge most often mentioned in response to this question was the high volume and rapid cadence of new SEO information, new tools, and algorithm updates. Readers are struggling to determine what to focus on and when, what to prioritize, and what even applies to their work. We can certainly help you with that in 2021.

Other frequently-mentioned struggles were familiar to us from previous surveys, showing us that the SEO industry still needs to address these issues, and that the Moz Blog can continue offering up content in response. These issues included: 

• Lack of resources and cross-functional collaboration at work.
• SEO prioritization at work.
• Lack of consolidation in analytics and reporting tools.
• Difficulty explaining the value of SEO to bosses/clients/non-SEOs.
• Difficulty explaining what SEO CAN'T do to bosses/clients/non-SEOs.
• Attracting new clients and customers.
• Having to wear multiple hats.

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How our readers read

Keeping in mind all that context of who our readers are, we dug into preferences in terms of formats, frequency, and subject matter on the blog.

How often do you read posts on the Moz Blog?

As an increasing number of readers rely on social media channels for their news and content consumption, the shift from frequent readers to "every once in a while" readers is not a surprise, but it is a concern. It also necessitates our incorporation of social media engagement as a top KPI for blog performance. 

Given the multiple off-blog distribution methods and frequency of prompts to take this year's survey, we saw a sharp increase in "non-reader" responses from 1% in 2017 to 6% in 2020. That said, it's interesting that Moz email and social media subscribers who weren't Moz Blog readers felt motivated to take a survey entitled "Moz Blog Reader Survey". We've taken note of the topics requested from those respondents, in the hopes of encouraging more engagement with the blog. 

On which types of devices do you prefer to read blog posts?

While desktop and laptop computers remain the most common way to consume blog content, mobile phone use saw an increase of nearly 10 percentage points. Mobile phones have only improved in the last three years, and it's no secret that we're using them more often for actions we'd normally take on a computer. As we move toward blog CMS improvements in 2021, mobile-friendliness will be a priority. 

Which other site(s), if any, do you regularly visit for information or education on SEO?

Across the board, we saw a decrease in the number of respondents listing other SEO news resources, as well as the first instance of a social media platform in the top 10 resources mentioned. This only serves as further evidence that social media is continuing its growth as a news and content medium. 

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What our readers think of the blog

Here's where we get into more specific feedback about the Moz Blog, including whether it's relevant, how easy it is for readers to consume, and more. 

What percentage of the posts on the Moz Blog would you say are relevant to you and your work?

While the trends regarding readers' opinions on relevancy remained similar between 2017 and 2020, we saw about a 6% dip in respondents who said 81-90% of posts are relevant to them, and increases in the bottom four percentage brackets. These results, paired with the topic requests we'll cover later, indicate a need to shift and slightly narrow our content strategy to include more posts specific to core SEO disciplines, like on-page SEO and analytics. 

Do you feel the Moz Blog posts are generally too basic, too advanced, or about right?

Given the breadth of topics on the blog and the wide range of reader skill levels, we're happy to see that, for the most part, readers find our posts just about right on a scale of too easy to too advanced. 

In general, what do you think about the length of Moz Blog posts?

Similarly, it's great to see that readers continue to be satisfied with the amount of content served up in each post. 

How often do you comment on blog posts? 

RIP, comment section. A trend we've seen over the last several years continues its downward slope: 82% of readers who took part in the survey never comment on posts.

When asked for the reasons why they never comment, we saw some frequent responses: 

• "I have nothing to add."
• "It wouldn't add value."
• "I'm still learning." 
• "I never comment anywhere." 
• "I don't have enough time." 
• "Follow-up questions go unanswered." 
• "I read posts in the RSS feed."
• "English isn't my first language."
• "I'm not signed in." 

Blog comment sections and forums used to be the place for online conversations, so this drop in engagement certainly signals the end of an era. However, these concerns also give us some areas of improvement, like working with our authors to be more responsive and improving comment accessibility. But sorry to those who prefer not to sign in — without that gate, we'd be inundated with spam.

In contrast, here were the reasons for commenting: 

• "I have a question."
• "I have a strong emotional connection to the material."
• "I strongly agree or disagree." 
• "I want to add my personal experience or advice." 

We definitely encourage readers who do have questions or concerns to continue commenting! 

What, if anything, would you like to see different about the Moz Blog?

Outside the responses along the lines of "No changes! Keep up the good work!" for which we thank you, these were the top asks from readers: 

• More thoughtful feedback from and interaction with authors.
• More variety and diversity in our author pool.
• More video content.
• More specific case studies, tests, and experiments.
• More step-by-step guides with actionable insights showing how to solve problems.
• Ability to filter or categorize by skill level.
• Diversity in location (outside the US). 

These are great suggestions, some of which we've already begun to address! 

We also received only a few responses along the lines of "keep your politics out of SEO", specifically referencing our Black Lives Matter support and our posts on diversity. To those concerned, I will reiterate: human rights exist beyond politics. Our understanding of the experiences our co-workers and clients have had is essential to doing good, empathetic work with and for them. The Moz Blog will continue our practice of the Moz TAGFEE code in response to these ongoing issues. 

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What our readers want to see

Which of the following topics would you like to learn more about?

Survey respondents could choose multiple topics from the list below in their answers, and the most-requested topics look very similar to 2017. A noticeable shift is in the desire for mobile SEO content, which dropped from being requested in 33% of responses in 2017 to just under 20% in 2020. 

In 2020, we certainly had more content addressing the broader marketing industry and local SEOs impacted by the pandemic. To better address the relevancy issue mentioned earlier, the top four core SEO subjects of on-page SEO, keyword research, link building, and analytics (all included in over 50% of responses) will become blog priorities in 2021.

Which of the following types of posts would you most like to see on the Moz Blog?

The way readers want to consume those topics hasn't changed much at all in the last three years — the desire for actionable, tactical insights is as strong as ever, with the request for tools, tips, and techniques remaining at 80% of respondents. These types of posts have been and will remain our go-to moving forward. 

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COVID-19 

Moving into our last and newest section for the survey, we asked readers questions regarding the way in which they consume SEO-related content during the COVID-19 era. 

Has your consumption of SEO-related content changed due to COVID-19?

Only 34% of respondents said that their consumption of SEO-related content had changed as a result of the pandemic, a number we expected to be higher. It's encouraging to see that so many readers were able to maintain a sense of normalcy in this area.

Of those who did see a shift, these were the most common reasons why: 

• Job loss and job hunting
• Shift to work from home and being online 24-7
• E-Commerce industry shifts
• Online engagement shifts and ranking and traffic drops
• Loss of clients and constricting budgets
• More time to read paired with less time or opportunity to implement learnings

Would any of the following topics be helpful for you as a result of COVID-19 impacts? 

Along those same lines, the most popular topic requested as a result of COVID-19 impacts with 27% of responses was tracking/reporting on traffic and ranking drops. Content and marketing strategies during a crisis came in close second and third, with 24% and 21%, respectively. 



The answers to these questions show us that pivoting our content strategy in spring 2020 to address areas of concern was helpful for about a third of our readers, and probably contributed to the relevancy issue for the other two-thirds. We'll continue to include these topics (on a smaller scale) until we see the other side of this crisis.

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What happens next?

Primary takeaways

You asked, and we hear you. Moving into 2021, we'll be writing on more technical, core SEO topics along with issues on the business side of SEO. We'll also be building out our Whiteboard Friday series to provide more fresh video content. And as always, we'll strive to provide you with actionable insights to apply to your daily work.

Given the steep decline in comment section engagement, we'll be encouraging our authors to be more responsive to questions, and to interact with you on social media. Make sure to follow Moz on Twitter, Instagram, Facebook, and LinkedIn to stay up-to-date with the blog and our guest authors. 

Finally, stay tuned, as next year we're planning UX improvements to our blog CMS to address usability and accessibility concerns.

My genuine thanks goes out to those readers who took the time to give us their feedback. It is immeasurably valuable to us, and we're looking forward to applying it to all the amazing content we have coming your way in 2021.

Have a safe and healthy holiday season, Moz fans, and happy reading! 

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Google's December 2020 Core Update: By the Numbers

Posted by Dr-Pete

On December 3rd, Google announced that they were rolling out the latest Core Update. Initially, the bulk of the impact seemed to arrive on that date, with MozCast spiking at 112.4°F:

We measured above-average ranking flux in the three days prior to the update announcement, and a few days after the announcement, but the bulk of the flux seemed to occur on the roll-out day. (The dotted line represents the 30-day average prior to December 3rd.)

How did December 2020 compare to other Core Updates?

While technically the third largest named core update, Google's December Core Update was very close in measured impact to the May 2020 Core Update and the August 2018 "Medic" Update.

Winners and more winners

Back in May, I came down pretty hard on winners and losers reports. I don't want to discourage all core update analyses, but our rush to publish can produce misleading results, especially with multi-day updates. In May, I settled on a 7-day update analysis, comparing the full week before the update to the full week after. This helps better reflect multi-day roll-outs and also cleans up the noise of sites with naturally high flux, such as news sites (which often wax and wane on a weekly cycle).

Below are the top 20 overall winners in our MozCast data set, by percentage gain:

Note the 1-day comparisons (December 4th vs. December 2nd) vs. 7-day and in particular the orange values — five of our top 20 picked up considerably more gains after the bulk of the update hit. We also saw some reversals, but the majority of sites recorded their wins and losses early in this update.

Another challenge with winners and losers analyses is that it's easy for large percentage gains and losses from small sites to overshadow larger sites that might see much larger traffic and revenue impact. Here are the top 20 winners across the 100 largest sites in our tracking set:

Note that New York Magazine picked up considerably more gains after December 4th. Of course, for any given site, we can't prove these gains were due to the core update. While Apple's App Store was the big winner here, a handful of big sites saw gains over +20%, and eBay fared particularly well.

Winningest content / pages

We tend to focus on domain-level winners and losers, simply because grouping by domains gives us more data to work with, but we also know that many of Google's changes work at the page level. So, I decided to try something new and explore the winners among individual pages in our data set.

I stuck to the top 100 most visible pages in our data set, removed home pages, and then looked only at the 7-day (before vs. after) change. Here are the top 10 winners, along with their 7-day gain (I've opted for a text list, so that you can click through to these pages, if you'd like to explore):

1. +126% — https://www.cashnetusa.com/paydayloans.html
2. +65% — https://www.trulia.com/rent/
3. +58% — https://www.customink.com/products/t-shirts/4
4. +53% — https://turbotax.intuit.com/tax-tools/calculators/taxcaster/
5. +41% — https://www.whitepages.com/person
6. +40% — https://www.goodhousekeeping.com/home/gardening/advice/...
7. +38% — https://www.nerdwallet.com/mortgages/mortgage-rates
8. +33% — https://www.bankrate.com/calculators/mortgages/...
9. +26% — https://www.wellsfargo.com/mortgage/rates/
10. +23% — https://smartasset.com/mortgage/mortgage-calculator

It's interesting to note a number of shifts in financial services and especially around mortgage rates and calculators. Of course, we can't speak to causality. It's entirely possible that some of these pages moved up because competitors lost ground. For example, https://www.mortgagecalculator.org lost 23% of their visibility in the 7-day over 7-day comparison.

While it's interesting to explore these pages to look for common themes, please note that a short-term ranking gain doesn't necessarily mean that any given page is doing something right or was rewarded by the core update.

What trends are you seeing?

Now that the dust has mostly settled, are you seeing any clear trends? Are any specific types of pages performing better or worse than before? As an industry, analyzing Core Updates has a long way to go (and, to be fair, it's an incredibly complex problem), but I think what's critical is that we try to push a little harder each time and learn a little bit more. If you have any ideas on how to expand on these analyses, especially at a page level, let us know in the comments.

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What You May Have Missed: Moz Resources to Prioritize Community Learning and Professional Development in 2020

Posted by clschwartz

It goes without saying that 2020 has been a wild ride. If you're like me, you've missed some exciting news or even taken some time away from all things digital when it felt like the world was just too much. At Moz, we created a lot of helpful content in 2020, publishing community resources, reports, and guides across topics like local SEO analytics, competitor analysis, keyword research, campaign management, and more. With all that coming your way, there’s bound to be some oversight. Here's a recap of what you might have missed in the chaos that has been 2020.

The State of Local SEO Industry Report 2020

The State of Local SEO Industry Report 2020 provides a snapshot of local SEO — both before and during COVID-19 — helping you understand the trends, ideas, and biggest challenges shaping your work in the new decade.

We found that 43% of respondents thought there weren't enough quality resources to train teams and clients. That insight led to some of the resources we created this year, and those we’ll be launching in early 2021.

How to Rank on Google

The freshly updated How to Rank on Google 25-step master checklist walks you through how to rank a page, from page ideation all the way to traffic pouring into your Google Analytics account. This framework for beginner to intermediate SEOs provides everything you need to get started.

The Keyword Research Master Guide

The Keyword Research Master Guide helps you understand exactly what content to create to best help achieve business goals and target relevant traffic. This guide provides concrete keyword research workflows that act as a practical place to start, and introduces intermediate and advanced SEO techniques that will help you step up your keyword game.

The Web Developer's SEO Cheat Sheet

An enhanced web dev cheat sheet, this updated resource has been downloaded tens of thousands of times by SEOs and developers alike, to better align on the goals between both types of practitioners. It’s the go-to tool to explain technical and on-page best practices, and is easy to digest by all.

Other content you may have missed

Our favorite Marketing Scientist, Dr. Pete, published deep, technical research on Youtube and Google to understand how video is served in the SERP (shocker — we learned that there’s little room for competition when it comes to video and Google), as well as Google Core Update analyses to understand the impact and implications of Google’s algorithm changes.

In addition, we transitioned MozCon to a virtual platform, doubling the number of attendees of previous years and providing the most cutting edge insights and strategies from leading marketers across the country.

As most marketing work moved home due to lockdowns around the globe, so too did our Whiteboard Friday episodes. These included videos from SEO expert Britney Muller’s house as she took us through a series of link building tips and tricks, as well as guest presenters like Joy Hawkins, who showed us which GMB fields actually affect ranking from her makeshift film set in her living room.

Moz’s commitment to the digital marketing community has helped the company thrive in a challenging year, but community-building means more than just business success. Moz has taken stances on diversity, equity, and inclusion by making a statement and taking action to support the Black Lives Matter movement, publishing diversity and gender in SEO reports with Nicole DeLeon of North Star Inbound, and making historic changes to the board of directors with the addition of Asia Orangio and Tara Reed.

As we turn the corner into 2021, we expect the challenges to continue, but remain hopeful that things will improve. No matter what surprises the new year has in store, we’ll be here to support you with resources and tools to help you improve your SEO proficiency and reach your goals. You’ll see a new course from Moz Academy, a guide on local SEO, and much more. If you have any suggestions on what resources would be helpful to you, please let us know in the comments below.

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Maximize Return During Tough Times Through Testing

Posted by timaj100

We are living in a fast-moving time with new technology, ever-evolving social and political landscapes, and a pandemic on top of that. Any predictions about what to expect in 2020 for marketers was no doubt lightyears off what we’re experiencing now.

So what can we learn from this year as we move forward? You can bet things will continue to change and evolve in unpredictable ways. What worked last year might not work now. Heck, what worked last week might not work next week! How, then, can you be sure you’re getting the most out of your marketing efforts?

Evolving and finding opportunities

There are a few ways you can try to stay on top of things. No matter what, having a strategy for post-COVID is important.

Learn from others

For one, pay attention to those around you. Learn from your peers and competitors. Some may be sharing: read blogs, watch webinars, consume all you can in your space. But you can uncover even more by doing things like conducting a competitive analysis of other sites, advertising messaging, advertising spend, and content creation.

Learn from yourself and adapt

Pay attention to your own analytics and results closely. Take in what you are seeing and adapt. Have a willingness to branch out and pivot strategy based on what the data is telling you. Again, something that worked before may not be working now, and vice versa.

Always. Be. Testing.

Knowing for sure what is going to work for your business, in your space, and at this particular time is a tough task. So the only way to find out for sure and stay on top of the changing trends is testing. We’re all vulnerable right now — and any time tough circumstances fall on us. Figuring out a new course of action, whether it is macro marketing decisions or micro adjustments, is key.

What to test

It’s easy to sit here and say “test to see what works and go with that”, but that can mean a lot of things. As I tie this back into maximizing your return during tough times, let’s talk about where to start first as you look to elevate your marketing and drive revenue and return.

Too often I see brands being timid in times of crisis. There is something to be said about caution, but testing and learning shouldn’t be a risk — it’s an opportunity.

The reality is, every industry is being affected in different ways in 2020. But challenging times come for us all, and when they do, focus on these few areas first.

Advertising

Advertising is always one of the first areas I look to when testing. It’s a fantastic testing ground that is often more controlled, and in which it’s easier to identify new, successful opportunities. You can look at ad copy, keywords, landing page content, calls to action, audiences, and different strategies altogether within the advertising platform.

We’ve measured positive results for clients in varying industries and in different platforms by changing aspects of the ads we ran.

For an SMB bike helmet retailer, we focused on creating social media ads during the peak of the pandemic that showcased a single rider as opposed to a group, typically in a more open environment instead of the city. Copy was also shifted to emphasize things like “embrace open space” and alluded to socially distanced riding without explicitly saying.

Due to the economic uncertainty of the time, our client scaled back the budget by nearly 44% in April, contributing to a 43% decrease in overall impression share. Despite this overall decrease, the click-through rate (CTR) increased by 61% in that month, the return on ad spend (ROAS) jumped from 0.25 to 1.34, and overall purchases more than doubled.

We saw similar results in a PPC campaign for a network security client. As many employees began working from home, we needed to position our client as a security solution provider for remote workers. Competition rose during the pandemic, which resulted in higher click costs and, despite increasing the overall ad spend, fewer clicks.

To improve our ads, we updated the copy to speak to users in need of remote security solutions and included free trial messaging. We also moved away from taking users to the homepage, instead directing them to a product-specific landing page that served as a remote worker solution hub. Doing this helped to focus the user’s path of exploration to pages that are more relevant to them at the time versus a homepage where their scope of exploration is wider and less tailored.

Making these adjustments in our paid ad campaigns increased the CTR by 11% and conversions by 31%. And since we were sending users to a more focused landing page and not the homepage, the user’s path to conversion was shortened and the conversion rate increased by 44%.

Use your advertising as a way to learn and inform other marketing efforts. A great example of this is ad copy headlines. Consider A/B testing headlines to see which is more captivating and clickable, and then roll those findings out to title tags on the SEO side of things to see similar benefits there.

Content

Run A/B tests for different aspects of your on-site content. Conversion rate optimization is a powerful tactic. This might mean trying new copy, new design, new imagery, new calls to action, or simply title tags and on-page SEO updates. Really everything on your site, in your emails, or any pieces of content you have created falls into this category. I’m not suggesting overhauling things, but don’t just stick with the tried-and-true when the industry and users are changing around you.

To give you an idea of what testing can do, Portent ran an A/B test for a client to see which of two forms performed better, the original form they had been using or a modified version, which removed non-pertinent information from the top of the form.

Switching to the modified form increased form fills by 6% across all devices and a 14% increase on mobile devices. On top of that, phone calls increased by 22%—all from a simple A/B test.

Goals

Experiment with different ideas of what a conversion even is. If sales are down, consider something like driving more email sign-ups as an alternative. It may not be the primary end goal, but can still add value and contribute to your marketing funnel.

If lead form submissions are down, consider driving traffic to a white paper download, or some alternative value-add to the end user. As primary conversion points slow, look for other ways to drive value and build to the future productively.

Promotions

More specific to the e-commerce space traditionally, testing new and creative promotions and sales may help provide a much needed lift in conversion rates. In today’s space specifically, many customers are experiencing tough times, too. Something as simple as offering a discount, even if it’s a small one, could be what is needed to get them to purchase. You may need to get creative with your promotions to drive people to your site, especially when competition is fierce.

A streaming service client ran a campaign in April when competition in the streaming industry was extremely high. To really stand out against competitors, most of which were offering free trials or adding new content, we needed to take a different approach. We offered to pay someone to do what they were already doing during quarantine—bingeing TV.

This campaign resulted in the site gaining over 1,200 new links and media coverage on various online outlets, driving nearly 154,000 referrals to the site (a 634% increase in referral traffic period over period). Overall, we saw an 86% increase in organic traffic period over period and there were over 343,000 new sessions on the site, more than 83% of which were new users. We also offered an extended free trial during the campaign, resulting in over 650 conversions.



Outside the e-commerce space, find ways to lower the barrier to entry and boost conversion rates in the short term. That might mean pushing traffic to more simplified forms or just asking less of the individual converting. In circumstances like what we are currently experiencing, something is better than nothing.

How to test

The “how” of testing is very easily its own post with many layers to it, from user research to focus groups. For most that are trying to maximize return for their business, that can be overcomplicating things. That said, there are some simple things you can easily do to test smarter and learn quickly.

Research

To start, do your homework. As mentioned before, do competitive research and learn from others. Review the keyword landscape and understand search trends so you can make updates to copy and content intelligently. Know your audience and personas before making updates.

This is essentially taking the guesswork out of it. If you are going to the trouble of testing something new, have research and data to support your hypothesis.

Use tools

Marketing testing tools come in many different shapes and sizes. There really is something for all situations. Here are a few great tools that can help you accomplish the following:

• Keyword research — Google Keyword Planner, Moz Pro, SEMRush, Ahrefs
• Conversion rate optimization — Optimizely, Google Optimize
• Email marketing tools — HubSpot, MailChimp, Constant Contact
• Heatmapping — Hotjar, CrazyEgg, Lucky Orange
• Landing page testing — Unbounce, Instapage

Hopefully, you’ve been using some of these or your own preferred tools already. Lean into your tools—they will make things easier and help you drive results more quickly.

Don’t rush

Set your tests up as scientifically as you can and require statistical significance before drawing conclusions. It’s easy to get impatient and quickly make changes when you see results coming in. But, let the data do the talking and give your tests time to run their course.

Have a testing budget

Remember: this is a test! It’s easy to see results that you don’t want, panic and pull the plug. If you are investing in testing, have a budget that allows for that.

Set clear goals and expectations

Before you start your test, define success. What are you trying to accomplish? Make sure all stakeholders have the same set of expectations for what you are trying to discover and what goals your test supports.

Wrapping it all up

Tough times happen. Many businesses are facing them right now and will likely continue to. Don’t give up hope. Do your research and be nimble. You can find where your biggest pain points are and thoughtfully test solutions.

And remember, testing never ends. It’s an ongoing process in the continuous quest to drive the best results you can.

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How Lead Generation Tactics Can Boost Your Link Building Results

Posted by AnnSmarty

How effective is your link building campaign? I bet your answer is “I wish it could be better.”

Talking to business owners and executives on a daily basis, I have yet to meet one who would be satisfied with their link building strategy.

Everyone needs links, yet they are getting harder and harder to get.

The solution?

Change your link building mindset.

How link building is similar to lead generation

In any business marketing strategy, we’re really interested in one thing: sales.

Yet, if we keep focusing on that end goal, we won’t achieve much. A customer may need up to eight touchpoints before they finally make a purchase. If you only focus on that final sale, you’re missing out on all those extra steps that drive your customer to buy.

It may sound obvious (so I’ll stop here) but the point I’m trying to make is: Marketers cannot focus on the final sale. We need something in between — a secondary metric that will bridge the gap between “a stranger” and a “a buyer”.

This is where the notion of a “lead” came from, i.e. a contact which we consider our prospective/possible/future customer.

A journey from a “a stranger” to a “lead” is shorter and much more predictable than a journey from “a stranger” to a “a buyer”, and once we turn a visitor into a lead, we can reach out to them in a much more meaningful and personalized way (via email, Facebook re-marketing, on-site personalizations, etc.).

What does this have to do with link building?

In link building we need links, just like in marketing we want sales. But focusing on the final goal is just as limiting in link building as it is in marketing.

Very few link builders these days do anything beyond sending an email, then using automated follow-ups. There’s no “lead generation” in link building. It’s either “link or no link” reporting.

And that’s where that process is broken.

In link building, all those bloggers, publishers, editors, etc. may also need several touchpoints (from something beyond an email). Furthermore, they may not be proper decision makers within the publication you are targeting.

If you apply that lead generation process to link building, you may see much better results, and more importantly, those results will keep growing the more leads you acquire.

How to add lead generation processes to your link building strategy

1. Define your linking leads prior to creating content

In B2B marketing, this is called outcomes-focused data strategy, which basically means you need to know exactly what you want to achieve (the outcome) before you start developing your strategy of achieving said outcome.

This concept is — sadly — seldom applied to link building.

What usually happens:

1. The content team creates what they think is a great content asset.
2. The outreach team identifies website owners who are likely to be interested in that asset, and starts the outreach.

Both teams are working in isolation.

But what happens if you turn that process around?

1. The outreach team shows the content team what’s attracting links on a specific topic (with examples). This insight should come from prospect research, current or upcoming trends, from previous outreach campaign data, etc.
2. The content team (in collaboration with the outreach team) creates something better than what currently exists on that topic. At this point, both the teams may involve those linking leads in the actual content creation (by reaching out and asking for expert opinions on the topic).
3. The outreach team delivers that content to the contacts they identified prior to the content creation.

Depending on the outlined link building opportunities, the linkable assets should take a specific format or angle, for example:

• Curated lists of resources: Make sure your article fits one of the existing categories in the list, better fills a gap, or fixes an existing broken link.
• Links from influencers or experts: Prior to publishing your article, reach out to those influencers and get their quote (opinion) to include in your article. Influencers are more likely to link when they’re featured on that page.
• Links from peers and friends: Follow those people everywhere and start interacting with them on a daily basis. Think of this as “lead nurturing” — increasing your chances of creating long-lasting partnerships.
• Editorial links from popular blogs: Track down authors and editors of those sites and start interacting with them on social media. Consider inviting them to contribute a quote to your article as well.

By letting your link building research guide the content creation process, you will end up with a highly successful campaign that is still delivering links (without the need to do the active outreach anymore).

2. Organize your linking leads

As we said previously, in link building the end goal is a link. But different leads will need a different number of touchpoints to finally link. Plus, more links are better than one.

This is where a lead nurturing process comes into play.

Just like B2B marketers using different methods to “warm up” leads and take them close to a sale, in link building you will get many more links if you keep reaching out to your leads to remind them of your asset.

If you’re using an outreach tool (both Pitchbox and Link Hunter are good options, depending on your budget and complexity of your project), it will handle some of the lead nurturing for you. At the very least, any outreach solution will:

• Save all the emails you sent
• Update the email status and dates (replied, bounced back, followed up, etc.)

Many link building teams will find that sufficient. I recommend going further and using a solid customer relationship management approach, which would also include:

• Creating a detailed profile for each lead (which would also include their sites and columns, social media profiles, etc.)
• Reaching out on social media (through ads and/or manual outreach)

If you want to go even further, you can adopt a well-organized customer relationship management strategy towards your linking leads. To get you started, here’s a solid comparison of major CRM types, as well as lead generation and nurturing platforms allowing you to properly organize and monitor your link building prospects.

You can set your link acquisition workflow and automate some parts of it (like follow-ups) while being in full control of everything that is going on.

3. Find alternative contacts and decision makers within each publication

In B2B, this process is called “account-based marketing”, i.e. when you know exactly which company would make your ideal customer and you start researching how to best onboard it.

In link building, this strategy applies to huge multi-author publications that would make ideal and ongoing backlink providers for your content. Think of the New York Times, Mashable, or a huge research magazine in your niche.

Emailing one of their authors with a request to link to your study or your infographic may not be enough (in fact, it will hardly ever be enough).

To investigate publications I’m really interested in getting links from, I use the following tools:

LinkedIn

I don’t use Linkedin for outreach, but I just love its company profiles, which show me which friends (or friends of friends) I have associated with those entities. I have been introduced to quite a few great publications this way:

Twitter bio search

While Linkedin may be useful to identify existing contacts, Twitter is great for building new ones. For bigger publications, all you need is to find people including that publication in their bios.

A tool called Twiangulate is a great and free option for doing that: Just specify the company name (or its Twitter handle) as a keyword and the tool will find all the Twitter profiles that include it:

Now create a separate Twitter list to keep in touch with all of them.

Website’s “About Us” page

This may seem obvious, but it’s often a missed step. Many publications list their whole editorial team with all the emails included on their “About” page.

Try developing an outreach strategy for each of those emails. For example, a CEO may not be the best contact to request a link from, but they may reply and give you clearer directions for who to speak with, so ask for a contact!

4. Diversify your touchpoints

In my experience, an email is still the most effective link building outreach method. Truthfully, I’ve seen better success with a follow-up email versus the initial email.

But other ways to reach out certainly increase your chances of hearing back. These include:

• A simple Twitter follow or retweet (no requests here)
• A DM (especially when journalists claim their DMs are open for pitches and ideas)
• A comment on their personal site
• A LinkedIn message
• Adding a contact to a Twitter list (Twitter will notify them)
• Tagging them on social media (especially when they’re referenced or quoted in your content)

The bottom line here: Simply being there may remind them of your request and prompt them to open your email.

5. Diversify your assets

With diverse touchpoints comes the need to diversify your assets. Your outreach will be more effective if you give your linking leads something of value to include in their article.

If your initial email and the first follow-up weren’t successful, try creating a visual summary (an infographic) in your second follow-up to give them something fresh.

The process may turn quite easy and effective if you provide your outreach and content teams with tools enabling them to handle the creation of those assets. These tools include:

• Venngage (to create slideshows and infographics)
• Google Docs (to create ebooks and whitepapers)
• Surveys (to collect ideas and stats)
• Invideo (to create videos)

6. Keep an eye on your team performance

Your team is everything. If you fail to train them properly or distribute tasks among your team members effectively, the whole process will fail to move along.

At the very least:

• Include your outreach team in your social media marketing so they can extend their outreach methods beyond emailing. Tools like Agorapulse will help in that process. You can set up lists, monitor certain keywords, save and delegate certain updates to turn them into tasks, etc.
• Track your outreach activity. Tools like Email Analytics will help you with that. It will generate daily and weekly reports showing you how actively your team was emailing and how many responses they got. It will also save all emails to backup conversations.

7. Optimize your landing page

Your linkable asset should make an instantly positive impression on the people you email. There may by different ways to achieve that, but certain things help for just about any SEO campaign:

Your page needs to be ad-free

I’ve seen lots of people not willing to provide “a free link” to a page that is monetized with ads. There’s no point in arguing with your linking leads on that. It’s easier to remove the ads from the page you’re actively link building for at the moment. Besides, more often than not, it’s very easy to do.

Create CTAs targeting your linking leads

This one is a little bit advanced, but it will help a lot. Adjust your CTAs on the linkable asset page to fit your linking leads rather than your regular ads.

For example, instead of “Sign up for a free trial”, you may include a press coverage link or invite visitors to download additional data or resources.

Using Facebook pixel to record everyone who initially landed on the site through your linkable asset is another great way to re-market your asset to your linking leads.

8. Keep an eye on those links

Very few people will reply to you saying they have indeed linked to your content. But knowing if they have is important because conversion is a crucial part in the lead nurturing process. It doesn’t stop your relationships with your lead, but it impacts your interactions going forward. Those leads who end up linking to you are your best friends. Cancel your follow-ups, thank them, and keep interacting with them on social media.

Again, if you are using an outreach platform, chances are the link tracking will be included. Otherwise, check out Site Checker that has a handy link monitoring feature included.

Conclusion

Safe links mean those we cannot control. This turns a link building process almost into a form of art, or a well-manufactured serendipity (one of my favorite business concepts). You need to do a lot before reaching your end goal, all while keeping your end goal in mind.

These days, when any site owner — professional or amateur — is bombarded with link requests, you need to up your link building game. Luckily, there’s a neighboring marketing area that you can learn from: lead generation. Adopt more complicated and more diverse outreach methods to acquire great links to your website. Good luck!

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3 Creative Ways to Give Your Content Efforts a Boost — Best of Whiteboard Friday

Posted by randfish

We know that content is our doorway to earning countless SEO benefits for our sites. Admittedly, though, it’s too easy to get stuck in a rut after one too many content marketing campaigns. 

In this 2017 holiday edition of Whitebeard Friday (see what we did there?), Rand offers three novel ways to add sparkle to your content creation efforts.

Click on the whiteboard image above to open a high resolution version in a new tab!

Video Transcription

Howdy, Moz fans, and welcome to a special Christmas edition of Whitebeard Friday. This week, I wanted to try and help with just a few tactical suggestions on some creative ways to pump up those content marketing campaigns.

I've seen that many, many folks in the SEO world, of course, naturally, are investing in content marketing because content is the path to links and amplification and search traffic. Sometimes those content campaigns can feel a little stale or repetitive. So I have some creative ideas, things that I've seen some people executing on that I think we might be able to leverage for some of our work.

1. Niche groups

First one, if you can identify in your community these sort of small but vocal niche groups that are . . . when I say your community, it doesn't have to be people you already reach. It can be people inside the community of content generation and of topical interest around your subject matter. Then help them to amplify their voices or their causes or their pet projects, etc.

So I'll use the example of being in the foodie and gourmand world. So here's a bunch of foodies. But this particular tiny group is extremely passionate about food trucks, and, in particular, they really hate the laws that restrict food truck growth, that a lot of cities don't allow food trucks to be in certain spaces. They have to jump through a bunch of hoops to get licensed. They are not permitted to be permanently in a place for a whole week. Whatever it is, whatever those legal restrictions are. So by serving this small group, you might think that content is way too niche.

The wonderful part is that content is the kind that gets amplified very loudly, very repetitively, that can help you earn links and traffic to this small community. If that community is small and loud and feels like their voices aren't being heard elsewhere, you can build some great brand advocacy inside that group as well. By the way, I would urge you to be authentic, choose causes that you or your company also care about. Don't just pick something at random.

2. Products and services

Second, if you can, try and seek out products and services that your audience uses or needs, but that doesn't actually directly conflict with your business. Then create a resource that lists or rates or ranks and recommends those top choices. We've actually done this a few times at Moz. I have this recommended list of agency and consultant providers, but Moz does not compete with any of those. But it's a helpful list. As a result of listing those folks and having this sort of process around it, many of those people are pumping up that content.

Now here's another example. Foodie Moz, Foodie Moz sounds like a great domain. I should go register that right after this hat stops hitting me in the back of the head. I don't know how Santa deals with that. So Foodie Moz presents the best cookbooks of 2017. Now, Foodie Moz might be in the food and recipe world. But it turns out, the wonderful part is cookbooks are something that is used by their audience but not directly conflicting with them.

Since it's not self-promotional, but it is useful to your audience, the likelihood that you can earn links and amplification because you seem like a non-self-interested party is much greater. You're providing value without asking anything in return. It's not like anyone buying these cookbooks would help you. It's not like you have some ulterior motive in ranking this one number one or that one number two. You're merely putting together an unbiased set of resources that help your audience. That is a great way to get a piece of content to do well.

3. Content creators

Third, last but not least here, if you can, find content creators who have been very successful. You can recruit them, the people who have had hit pieces, to create content for your brand. In a lot of ways, this is like cheating. It's almost like buying links, except instead of buying the links, you're buying the time and energy of the person who creates content that you have high likelihood or high propensity for being successful in that content niche with what they create because of their past track record and the audience they've already built.

Pro-tip here. Journalists and media contributors, even contributors to online media, like a BuzzFeed or something like that, are great targets. Why? Well, because they're usually poorly paid and they are desperate to build a portfolio of professional work. Some of these folks are insanely talented, and they already have networks of people who have liked their work in the past and have helped amplify them.

So if you can use a tool like BuzzSumo — that would be generally what I'd recommend, there's a few others, but BuzzSumo is really great for this — you can search for, for example, recipes and see the most shared content in the recipe world in, say, the last three months. Then we can identify, "Oh, here we go. This person wrote the hardest recipe challenge gifts. Oh, all right. That did really, really well. I wonder if we can see who that is. Oh look, she does freelance work. I bet she can write for us."

It's like cheating. It's a great hack. It's a great to way to recruit someone who you know is likely to have a great shot at their work doing well, give them the freedom to write what they want, to create what they want, and then host it on your site. A great way to do content creation, for a decent price, that has a high likelihood of solid amplification.

All right, everyone, look forward to some of your thoughts and tactics. For those of you who celebrate Christmas, a Merry Christmas from all of us at Moz. For those of you who celebrate Hanukkah, happy belated Hanukkah. I know that I'm filming this during Hanukkah, but it's probably after Hanukkah that you're seeing it. For those of you who are celebrating any other holiday this year, a very happy holiday season to you. We look forward to joining you again next week for another edition of Whiteboard Friday. Take care.

Video transcription by Speechpad.com

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