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How to Prioritize Your Link Building Efforts & Opportunities — Best of Whiteboard Friday

Posted by randfish

We all know how effective link building efforts can be, but it can be an intimidating, frustrating process — and sometimes even a chore. In this popular Whiteboard Friday originally published in 2017, Rand Fishkin builds out a framework you can still use today to streamline and simplify the link building process for you, your teammates, and yes, even your interns.

Click on the whiteboard image above to open a high-resolution version in a new tab!

Video Transcription

Howdy, Moz fans, and welcome to another edition of Whiteboard Friday. As you can see, I'm missing my moustache, but never mind. We've got tons of important things to get through, and so we'll leave the facial hair to the inevitable comments.

I want to talk today about how to prioritize your link building efforts and opportunities. I think this comes as a big challenge for many marketers and SEOs because link building can just seem so daunting. So it's tough to know how to get started, and then it's tough to know once you've gotten into the practice of link building, how do you build up a consistent, useful system to do it? That's what I want to walk you through today.

Step 1: Tie your goals to the link's potential value

So first off, step one. What I'm going to ask you to do is tie your SEO goals to the reasons that you're building links. So you have some reason that you want links. It is almost certainly to accomplish one of these five things. There might be other things on the list too, but it's almost always one of these areas.

• A) Rank higher for keyword X. You're trying to get links that point to a particular page on your site, that contain a particular anchor text, so that you can rank better for that. Makes total sense. There we go.
• B) You want to grow the ranking authority of a particular domain, your website, or maybe a subdomain on your website, or a subfolder of that website. Google does sort of have some separate considerations for different folders and subdomains. So you might be trying to earn links to those different sections to help grow those. Pretty similar to (A), but not necessarily as much of a need to get the direct link to the exact URL.
• C) Sending real high-value traffic from the ranking page. So maybe it's the case that this link you're going after is no followed or it doesn't pass ranking influence, for some reason — it's JavaScript or it's an advertising link or whatever it is — but it does pass real visitors who may buy from you, or amplify you, or be helpful to achieving your other business goals.
• D) Growing topical authority. So this is essentially saying, "Hey, around this subject area or keyword area, I know that my website needs some more authority. I'm not very influential in this space yet, at least not from Google's perspective. If I can get some of these links, I can help to prove to Google and, potentially, to some of these visitors, as well, that I have some subject matter authority in this space."
• E) I want to get some visibility to an amplification-likely or a high-value audience. So this would be things like a lot of social media sites, a lot of submission type sites, places like a Product Hunt or a Reddit, where you're trying to get in front of an audience, that then might come to your site and be likely to amplify it if they love what they see.

Okay. So these are our goals.

Step 2: Estimate the likelihood that the link target will influence that goal

Second, I'm going to ask you to estimate the likelihood that the link target will pass value to the page or to the section of your site. This relies on a bunch of different judgments.

You can choose whether you want to wrap these all up in sort of a single number that you estimate, maybe like a 0 to 10, where 0 is not at all valuable, and 10 is super, super valuable. Or you could even take a bunch of these metrics and actually use them directly, so things like domain authority, or linking root domains to the URL, or page authority, the content relevance.

You could be asking:

• Is this a nofollowed or a followed link?
• Is it passing the anchor text that I'm looking for or anchor text that I control or influence at all?
• Is it going to send me direct traffic?

If the answers to these are all positive, that's going to bump that up, and you might say, "Wow, this is high authority. It's passing great anchor text. It's sending me good traffic. It's a followed link. The relevance is high. I'm going to give this a 10."

Or that might not be the case. This might be low authority. Maybe it is followed, but the relevance is not quite there. You don't control the anchor text, and so anchor text is just the name of your brand, or it just says "site" or something like that. It's not going to send much traffic. Maybe that's more like a three.

Then you're going to ask a couple of questions about the page that they're linking to or your website.

• Is that the right page on your site? If so, that's going to bump up this number. If it's not, it might bring it down a little bit.
• Does it have high relevance? If not, you may need to make some modifications or change the link path.
• Is there any link risk around this? So if this is a — let's put it delicately — potentially valuable, but also potentially risky page, you might want to reduce the value in there.

I'll leave it up to you to determine how much link risk you're willing to take in your link building profile. Personally, I'm willing to accept none at all.

Step 3: Build a prioritization spreadsheet

Then step three, you build a prioritization spreadsheet that looks something like this. So you have which goal or goals are being accomplished by acquiring this link. You have the target and the page on your site. You've got your chance of earning that link. That's going to be something you estimate, and over time you'll get better and better at this estimation. Same with the value. We talked about using a number out of 10 over here. You can do that in this column, or you could just take a bunch of these metrics and shove them all into the spreadsheet if you prefer.

Then you have the tactic you're going to pursue. So this is direct outreach, this one's submit and hope that it does well, and who it's assigned to. Maybe it's only you because you're the only link builder, or maybe you have a number of people in your organization, or PR people who are going to do outreach, or someone, a founder or an executive who has a connection to some of these folks, and they're going to do the outreach, whatever the case.

Then you can start to prioritize. You can build that prioritization by doing one of a couple things. You could take some amalgamation of these numbers, so like a high chance of earning and a high estimated value. We'll do some simple multiplication, and we'll make that our prioritization. Or you might give different goals. Like you might say, "Hey, you know what? (A) is worth a lot more to me right now than (C). So, therefore, I'm going to rank the ones that are the (A) goal much higher up." That is a fine way to go about this as well. Then you can sort your spreadsheet in this fashion and go down the list. Start at the top, work your way down, and start checking off links as you get them or don't get them. That's a pretty high percentage, I'm doing real well here. But you get the idea.

This turns link building from this sort of questionable, frustrating, what should I do next, am I following the right path, into a simple process that not only can you follow, but you can train other people to follow. This is really important, because link building is an essential part of SEO, still a very valuable part of SEO, but it's also a slog. So, to the degree that you can leverage other help in your organization, hire an intern and help train them up, work with your PR teams and have them understand it, have multiple people in the organization all sharing this spreadsheet, all understanding what needs to be done next, that is a huge help.

I look forward to hearing about your link building prioritization, goals, what you've seen work well, what metrics you've used. We will see you again next week for another edition of Whiteboard Friday. Take care.

Video transcription by Speechpad.com

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How to Choose Google My Business Categories (With Cool Tools!)

Posted by MiriamEllis

Image credit: Danny Sternfeld

In creating a Google My Business listing for your local business, making a data-based decision is one of the most important steps you’ll be taking. Just how influential are the categories you select?

Our recent State of the Local SEO Industry 2020 survey found that, out of all factors, GMB elements (which include categories) have the greatest impact on local pack rankings. Choose wisely, and these elements help ensure Google views you as a candidate for possible inclusion as a result for a set of search phrases. Choose wrongly and you can exclude yourself from this vital visibility.

Google categories can also play a role in determining which features will be available to you in your Google Business Profile/Google listing. For example, if you’re categorized as a “hotel”, you won’t be able to use Google Posts. If you’re categorized as an educational institution, you won’t be able to receive reviews. Meanwhile, if you’re categorizing your business in the auto dealership space, you’ll be allowed to have multiple listings for your departments and the car makes you vend.

Categories impact the attributes that will be associated with your business, the menus you can use, whether booking buttons are available to you, and whether you have primary or secondary hours of operation displayed.

In short, your choice of your primary and secondary categories contributes a lot to Google’s understanding and handling of your business. With so much riding on proper categorization, let’s empower you to research your options like a pro today!

When and where to choose Google categories

In creating a brand new Google My Business listing, one of the first thing Google asks you to do is to choose a category:

And, as Google says, you can change and add more categories later. Once you have access to your GMB dashboard, you’ll find your categories by clicking on the “Info” tab in the left menu and looking right below your business name, where the pencil icon will let you edit your categories:

You are allowed to select up to 10 categories. Your primary category is believed to have the greatest influence on your local rankings, and must be chosen with extra care:

You can edit your categories in the GMB dashboard any time you want to, with the understanding that doing so can substantially alter the rankings you’re experiencing for various search phrases.

How to choose Google categories

Here’s your step-by-step workflow for picking the Google categories that are best for your business, with the help of some great tools.

1) Determine your most important search phrases

First, create a list that includes:

• The type of business you operate (e.g. “supermarket” “medical center” “restaurant”) and its variants. For example, if you’re an attorney, list out the subtypes associated with your firm, such a “personal injury lawyer” or “tax attorney”. If you own a restaurant, include whether it’s an “Italian restaurant”, a “family restaurant” and other qualifiers. A supermarket might also be a “grocery store” or “natural foods store”.
• The full list of goods and services you offer. Your HVAC company offers heater repair, air conditioner repair, etc. Your landscaping company offers tree service, landscape design, yard work, etc. Your clothing store offers men’s clothing, shoes, jewelry, etc.

Next, take your list of keywords and enter them into your choice of free or paid keyword research tools to discover which terms have the highest potential search volume. For example, Moz’s Keyword Suggestions tool within Moz Keyword Explorer can help you determine the difference in search volume between two terms like “Mexican restaurant” vs. “taco shop”:

Note down the search volume for each term on your list.

Finally, refine your list down to a smaller set of terms that combine the highest search volume with being most relevant and important for your company. In most cases, this is the list you’ll move ahead with, although there are some cases in which you would choose to target lower volume search phrases because they are either a) less competitive, or b) a more exact description of what your business is.

2) Determine which categories your market competitors are using for your most important search phrases

Now, take your refined list of search phrases over to Google and begin searching for them in your local market. Your local market is made up of your customers’ locations in relationship to your business location. This could only be as large as your neighborhood, or it could include a whole city or several adjacent cities, depending on:

• Your business model
• The distance from which customers are willing to travel to get to your business
• The distance from which Google believes customers are willing to travel to get to your business

For example, a coffee shop might have quite a small local market if most of its customers arrive looking for a quick, convenient cup of coffee. Meanwhile, an amusement park might have a much larger local market because people are willing to go a greater distance to visit it. Google’s local results increasingly reflect their understanding of intent differently for different business models.

Here’s a screenshot of the market an Internet searcher in the North Beach district of San Francisco might see if they are looking for “pizza near me”:

Meanwhile, a searcher in California looking for a “sports arena” could be shown a market that encompasses more than half the state:

Now, make a list of all the competitors you discovered in your market while searching from the location of your business.

Next, be sure you’re using the Chrome browser and head over to Chrome webstore to download the awesome, free, new extension called GMBspy. Developed by George Nenni of Generations Digital, turning this extension on enables you to go to Google Maps, search for your market competitors and see their categories, like this:

You can look up competitors one by one, or just mouse around on the map to see the GMBspy extension data pop up. Google doesn’t automatically reveal all the categories a business is using and so this little tool saves so much time, and a lot of fiddling around with HTML to access that data. What a great development!

Note down all of the categories your market competitors are using. Pay special attention to the categories being used by the business ranking #1 for each of your refined search phrases.

3) Get category suggestions and leave no stone unturned

Your market might be full of highly active competitors who have wisely chosen the best categories, or it could be a less sophisticated scenario in which other companies are overlooking opportunities you might be able to discover.

Hop on over to PlePer’s GMB Category Helper and type in your business name and up to three comma separated search phrases. If you’ve not yet opened for business, you can just enter the street address of your proposed location instead of a business name. Then, go get a cup of tea or do a little exercise for five minutes and come back for this amazing data:

Based on your lat-long coordinates, PlePer shows you your current categories, the categories being used in your area, a list of category suggestions, and other useful information. Quite cool! The free version of this tool lets you do three such searches per day. Jot down any notable findings that were absent from using GMBspy.

And, finally, just to be sure you haven’t missed any potential opportunities, move over to PlePer’s full GMB category list:

It’s updated at least every 3 days, which is great because Google continuously adds and subtracts categories. Just select your language and country and hit the “fetch” button. This tool can be especially useful if you offer an unusual good or service and aren’t sure whether a category exists for it. Note down anything you feel might be relevant.

Finally, within the GMB dashboard, Google will also sometimes make suggestions about additional categories you might want to consider adding, like this:

In the above screenshot, you can see that our categorizing Moz as a software company is causing Google to suggest that we might also want to select “accounting software company”. In this case, the suggestion is irrelevant for Moz’s business model, but it’s a good idea to see if Google is making any valuable suggestions for your company.

You’ve now got all the data you need to make a selection, based on the categories that are applicable to your popular search phrases and that are being used (or overlooked) by your top market competitors. Well done!

A little extra GMB category savvy

Image credit: Thom Wong

Let’s boost your confidence about Google categories with a few more tips before you fill in your choices in the GMB dashboard. Answers to these FAQs could help you out with common predicaments:

1) How many GMB categories should I choose?

My best answer is: as many as are truly relevant to your business. Never add categories that don’t relate to your business. For example, if you’re marketing a pizza place, you obviously shouldn’t add hair salon as a category, or it can totally confuse Google, your customers, and even harm your rankings.

So long as each category is applicable, you should be fine. In the past, there has been much discussion about whether category dilution (choosing too many categories) could hurt your rankings.Local SEO Colan Neilsen’s recent study demonstrated the opposite — that adding more, relevant categories can positively impact your your visibility, rather than undermine it.

This is a good time to note that the Guidelines for representing your business on Google’s section on categories can be a bit confusing. It contains outdated information pertaining to a bygone era (pre-2013) in which businesses were allowed to custom create categories.

I don’t know why Google has never updated this section to remove the text about writing categories that describe what your business “is” rather than what your business “has”, since you’re automatically confined to choosing only Google’s own pre-approved categories, but, the odd state of this area of the guidelines has personally made me take the other recommendations in it with a grain of salt. For example, Google’s insistence that you should use as few categories as possible is somewhat dubious, though their recommendation that you only pick relevant categories makes perfect sense.

My advice is to experiment with any relevant category and see where it gets you in terms of visibility.

2) What should I do if Google doesn’t have a category I need?

Google has well over 3,000 categories for the US alone, and while this large index covers many business models, it’s not uncommon to find that something you offer isn’t represented. Sterling Sky founder, Joy Hawkins, recently highlighted a case in which a business owner went about requesting a new category from Google the right way, with abundant evidence of why a new option should be added. If a missing category is holding your business back, I recommend studying that GMB help forum thread and then creating one of your own, making the most convincing argument you can about why Google needs to include your category wish.

If, however, you can’t get Google to act on your request, your next best bet is to choose the category that most closely represents what your business is, and then use the business description field, images, and Google Posts to add more nuanced information about your goods and services.

3) How can I know if I’ve chosen the right categories?

This question most commonly arises in troubleshooting ranking failures. You think you’ve done all you can to rank for a particular search phrase in Google local packs/finders/maps, but you’re just not there. While there can be scores of factors contributing to that, it’s always smart to re-check that you haven’t excluded yourself by selecting the wrong category.

Go back to the map and fire up GMBspy again to see which categories the top ranking businesses are using. Do your categories match, or are you missing something?

Also, pay attention to your GMB Insights, Google Analytics and any other analysis software you’re using whenever you add or subtract a category from your GMB listing. If you see a sudden drop in any metric dating to changing your categories, you may have made a poor category alteration choice you will need to correct.

Finally, be aware that you’re not the only one controlling your categories. If you experience a drop in rankings and notice that your categories have been mysteriously altered, it could be stemming from a third-party edit or bad data out there on the local web. Local SEO Nikki Brown tells a scary story about a client whose rankings went from 1st to 31st due to an unexpected edit of their primary category, emphasizing the importance of making a category audit part of any rankings-related troubleshooting you engage in.

4) How should I use categories for a multi-entity business model?

Google’s guidelines allow some business models to have more than one listings for the same physical location of a business. These special scenarios include:

• Multi-department models, like a medical center with distinct departments for radiology, pediatrics, and emergency services
• Multi-practitioner models, like a real estate office with multiple agents, or a legal firm with multiple attorneys
• Multi-brand models, specific to the automotive industry, in which Google allows separate listings for dealerships that vend different makes of vehicles.

The guidelines recommend that each forward-facing department of a multi-department model should have distinct categories, and it’s considered a local SEO best practice to do the same for multi-practitioner scenarios, too. Diversifying your categories for multi-entity listings can sometimes lessen Google filtering some of your listings out of their results because you no longer have more than one entity competing for the same category terms.

A good way to think about category diversification for multi-entity models is that Google’s permission to have more than one listing is giving you the opportunity to increase the number of categories your overall brand can select. Instead of just having 10 categories, your total company could theoretically target 20, 30, 40, etc., substantially improving your potential visibility across a far wider array of search phrases.

5) When and why might I choose a less popular category?

There are scenarios in which you might encounter a set of local rankings you’re having extra trouble breaking into. For example, your physical location might put you just outside the map radius Google appears to be drawing for that search phrase, or your competitors may be discouragingly strong or dense on the ground.

In cases like this, you might want to experiment with going after a category that could be described as low hanging fruit —- something your keyword research and competitive audit showed you fewer people are searching for and fewer brands are employing. The foundational goal of managing Google My Business listings is to drive conversions/transactions for your company. If geography or competition are making it hard for you to win maximum revenue from a most popular category, you might find you can make up some of the difference by choosing a number of less popular categories that enable you to rank more easily or over a larger area of the map.

6) What about choosing categories beyond Google?

There’s a whole world of business listings beyond Google, and each directory or platform has its own system of categorization. Moz Local customers enjoy the tremendous convenience of selecting categories in the dashboard that automatically map to relevant categories across our partner network, but if you’re managing your listings manually, you will need to see what’s available on each site as you go.

To sum up

Your business will be best served by allocating time for the research and implementation phase of filling in the categories on your GMB listings. Don’t rush, be methodical, and you’ll have the satisfaction of knowing you put in the work to make the best category choices. And check back periodically to see if new categories have become available that could win you new local SERP visibility and increased transactions.

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Identifying Advanced GSC Search Performance Patterns (and What to Do About Them)

Posted by izzismith

Google Search Console is by far the most used device in the SEO’s toolkit. Not only does it provide us with the closest understanding we can have of Googlebot’s behavior and perception of our domain properties (in terms of indexability, site usability, and more), but it also allows us to assess the search KPIs that we work so rigorously to improve. GSC is free, secure, easy to implement, and it’s home to the purest form of your search performance KPI data. Sounds perfect, right?

However, the lack of capability for analyzing those KPIs on larger scales means we can often miss crucial points that indicate our pages’ true performance. Being limited to 1,000 rows of data per request and restricted filtering makes data refinement and growth discovery tedious (or close to impossible).

SEOs love Google Search Console — it has the perfect data — but sadly, it’s not the perfect tool for interpreting that data.

FYI: there’s an API

In order to start getting as much out of GSC as possible, one option is to use an API that increases the request amount to 25,000 lines per pull. The wonderful Aleyda Solis built an actionable Google Data Studio report using an API that’s very easy to set up and configure to your needs.

You can also use something out of the box. In this post, the examples use Ryte Search Success because it makes it much easier, faster, and more efficient to work with that kind of data at scale.

We use Search Success for multiple projects on a daily basis, whether we’re assisting a client with a specific topic or we’re carrying out optimizations for our own domains. So, naturally we come across many patterns that give a higher indication of what’s taking place on the SERPs.

However you use GSC search performance data, you can turn it into a masterpiece that ensures you get the most out of your search performance metrics! To help you get started with that, I’ll demonstrate some advanced and, frankly, exciting patterns that I’ve come across often while analyzing search performance data.

So, without further ado, let’s get to it.

Core Updates got you down?

When we analyze core updates, it always looks the same. Below you can see one of the clearest examples of a core update. On May 6, 2020, there is a dramatic fall in impressions and clicks, but what is really important to focus on is the steep drop in the number of ranking keywords.

The amount of ranking keywords is an important KPI, because it helps you determine if a site is steadily increasing its reach and content relevancy. Additionally, you can relate it with search volumes and trends over time.

Within this project, we found hundreds of cases that look exactly like the examples below: lucrative terms were climbing up pages two and three (while Google perceives ranking relevance) before finally making it up to the top 10 to be tested.

There is a corresponding uplift in impressions, yet the click-through-rate for this important keyword remained at a measly 0.2%. Out of 125K searches, the page only received 273 clicks. That’s clearly not enough for this domain to stay in the top 10, so during the Core Update rollout, Google demoted these significant underperformers.

The next example is very similar, yet we see a higher altitude on page one due to the fact that there’s a lower amount of impressions. Google will likely aim to get statistically relevant results, so the fewer impressions a keyword has, the longer the tests need to occur. As you can see, 41 clicks out of 69K impressions shows that no searcher was clicking through to the site via this commercial keyword, and thus they fell back to pages two and three.

This is a typical Core Update pattern that we’ve witnessed hundreds of times. It shows us that Google is clearly looking for these patterns, too, in order to find what might be irrelevant for their users, and what can kiss goodbye to page one after an update.

Aim to pass those “Top 10 Tests” with flying colors

We can never know for sure when Google will roll out a Core Update, nor can we ever be fully confident of what results in a demotion. However, we should always try to rapidly detect these telltale signs and react before a Core Update has even been thought of.

Make sure you have a process in place that deals with discovering subpar CTRs, and leverage tactics like snippet copy testing and Rich Results or Featured Snippet generation, which will aim to exceed Google’s CTR expectations and secure your top 10 positions.

Of course, we also witness these classic “Top 10 Tests” outside of Google’s Core Updates!

This next example is from our own beloved en.ryte.com subdomain, which aims to drive leads to our services and is home to our vast online marketing wiki and magazine, so it naturally earns traffic for many informational-intent queries.

Here is the ranking performance for the keyword “bing” which is a typical navigational query with tons of impressions (that’s quite a few Google users that are searching for Bing!). We can view the top 10 tests clearly when the light blue spikes show a corresponding uplift in impressions.

Whereas that looks like a juicy amount of impressions to lure over to our site, in reality nobody is clicking through to us because searchers want to navigate to bing.com and not to our informational Wiki article. This is a clear case of split searcher intent, where Google may surface varying intent documents to try and cater to those outside of their assumptions. Of course, the CTR of 0% proves that this page has no value for anyone, and we were demoted.

Interestingly enough, this position loss cost us a heck load of impressions. This caused a huge drop in “visibility” and therefore made it look like we had dramatically been hit by the January Core Update. Upon closer inspection, we found that we had just lost this and similar navigational queries like “gmail” that made the overall KPI drop seem worse than it was. Due to the lack of impact this will have on our engaged clicks, these are dropped rankings that we certainly won’t lose sleep over.

Aiming to rank high for these high search volume terms with an intent you’re unable to cater to is only useful for optimizing for “visibility indexes”. Ask yourself if it’s worth your precious time to focus on these, because of course you’re not going to bring valuable clicks to your pages with them.

Don’t waste time chasing high volume queries that won’t benefit your business goals

In my SEO career, I’ve sometimes gone down the wrong path of spending time optimizing for juicy-looking keywords with oodles of search volume. More often than not, these rankings yielded little value in terms of traffic quality simply because I wasn’t assessing the searcher intent properly.

These days, before investing my time, I try to better interpret which of those terms will bring my business value. Will the keyword bring me any clicks? Will those clickers remain on my website to achieve something significant (i.e. is there a relevant goal in mind?), or am I chasing these rankings for the sake of a vanity metric? Always evaluate what impact this high ranking will bring your business, and adjust your strategies accordingly.

The next example is for the term “SERP”, which is highly informational and likely only carried out to learn what the acronym stands for. For such a query, we wouldn’t expect an overwhelming number of clicks, yet we attempted to utilize better snippet copy in order to turn answer intent into research intent, and therefore drive more visits.

However, it didn’t exactly work out. We got pre-qualified on page two, then tested on page one (you can see the corresponding uplift in impressions below), but we failed to meet the expectations with a poor CTR of 0.1%, and were dropped back down.

Again, we weren’t sobbing into our fine Bavarian beers about the loss. There are plenty more worthwhile, traffic-driving topics out there that deserve our attention.

Always be on the lookout for those CTR underperformers

Something that we were glad to act on was the “meta keywords'' wiki article. Before we have a moment of silence for the fact that “meta keywords” is still heavily searched for, notice how we dramatically jumped up from page four to page one at the very left side of the chart. We were unaware of this keyword’s movement, and therefore its plain snippet was seldomly clicked and we fell back down.

After some months, the page one ranking resurfaced, and this time we took action after coming across it in our CTR Underperformer Report. The snippet was addressed to target that of the searcher’s intent, and the page was enhanced in parallel to give a better direct answer to the main focus questions.

Not only did this have a positive impact on our CTR, but we even gained the Featured Snippet. It’s super important to identify these top 10 tests in time, so that you can still act and do something to remain prominent in the top 10.

We identified this and many other undernourished queries using the CTR Underperformer Report. It maps out all the CTRs from queries, and reports on where we would have expected a higher number of clicks for that keyword’s intent, impressions, and position (much like Google’s models likely aim to do, too). We use this report extensively to identify cases where we deserve more traffic, and in order to ensure we stay in the top 10 or get pushed up even higher.

Quantify the importance of Featured Snippets

Speaking of Featured Snippets, the diagram below demonstrates what it can look like when you’re lucky enough to be in the placement vs. when you don’t have it. The keyword “reset iphone” from a client’s tech blog had a CTR of 20% with the Featured Snippet, while without the Featured Snippet it was at a sad 3%. It can be game changing to win a relevant Featured Snippet due to the major impact it can have on your incoming traffic.

Featured Snippets can sometimes have a bad reputation, due to the risk that they could drive a lower CTR than a standard result, especially when triggered for queries with higher informational intent. Try to remember that Featured Snippets can display your brand more prominently, and can be a great sign of trust to the average searcher. Even if users were satisfied on the SERP, the Featured Snippet can therefore provide worthwhile secondary benefits such as better brand awareness and potentially higher conversions via that trust factor.

Want to find some quick Featured Snippet opportunities for which you need only repurpose existing content? Filter your GSC queries using question and comparison modifiers to find those Featured-Snippet-worthy keywords you can go out and steal quickly.

You’re top 10 material — now what?

Another one of our keywords, “Web Architecture”, is a great example of why it’s so crucial to keep discovering new topics as well as underperforming content. We found this specific term was struggling a while ago during ongoing topic research and set out to apply enhancements to push its ranking up to the top 10. You can see the telltale cases of Google figuring out the purpose, quality, and relevance of this freshly renewed document while it climbs up to page one.

We fared well in each of our tests. For example, at positions 10-8, we managed to get a 5.7% CTR. which is good for such a spot.

After passing that test, we got moved up higher to positions 4-7, where we struck a successful 13% CTR. A couple of weeks later we reached an average position of 3.2 with a tasty CTR of 18.7%, and after some time we even bagged the Featured Snippet.

This took just three months from identifying the opportunity to climbing the ranks and getting the Featured Snippet.

Of course, it’s not just about CTR, it’s about the long click: Google’s main metric that’s indicative of a site providing the best possible result for their search users. How many long clicks are there in comparison to medium clicks, to short clicks, and how often are you the last click to demonstrate that search intent is successfully fulfilled? We checked in Google Analytics and out of 30K impressions, people spend an average of five minutes on this page, so it’s a great example of a positive long click.

Optimize answers, not just pages

It’s not about pages, it’s about individual pieces of information and their corresponding answers that set out to satisfy queries.

In the next diagram, you can actually see Google adjusting the keywords that specific pages are ranking for. This URL ranks for a whopping 1,548 keywords, but pulling a couple of the significant ones for a detailed individual analysis helps us track Google’s decision making a lot better.

When comparing these two keywords, you can see that Google promoted the stronger performer on page one, and then pushed the weaker one down. The strong difference in CTR was caused by the fact that the snippet was only really geared towards a portion of its ranking keywords, which led to Google adjusting the rankings. It’s not always about a snippet being bad, but about other snippets being better, and whether the query might deserve a better piece of information in place of the snippet.

Remember, website quality and technical SEO are still critical

One thing we always like to stress is that you shouldn’t always judge your data too quickly, because there could be underlying technical errors that are getting you down (such as botched migrations, mixed ranking signals, blocked assets, and so on).

The case below illustrates perfectly why it’s so much better to analyze this data with a tool like Ryte, because with GSC you will see only a small portion of what’s taking place, and with a very top-level view. You want to be able to compare individual pages that are ranking for your keyword to reveal what’s actually at the root of the problem.

You’re probably quite shocked by this dramatic drop, because before the dip this was a high-performing keyword with a great CTR and a long reign in position one.

This keyword was in position one with a CTR of 90%, but then the domain added a noindex directive to the page (facepalm). So, Google replaced that number one ranking URL with their subdomain, which was already ranking number two. However, the subdomain homepage wasn’t the ideal location for the query, as searchers couldn’t find the correct information right away.

But it got even worse, because then they decided to 301 redirect that subdomain homepage to the top level domain homepage, so now Google was forced to initially rank a generic page that clearly didn’t have the correct information to satisfy that specific query. As you can see, they then fell completely from that top position, as it was irrelevant, and Google couldn’t retrieve the correct page for the job.

Something similar happened in this next example. The result in position one for a very juicy term with a fantastic CTR suddenly returned a 404, so Google started to rank a different page from that same domain instead, which was associated with a slightly similar but inexact topic. This again wasn’t the correct fit for the query, so the overall performance declined.

This is why it’s so important to look not just at the overall data, but to dig deeper — especially if there’s multiple pages ranking for a keyword — so that you can see exactly what’s happening.

Got spam?

The final point is not exactly a pattern to consider, but more a wise lesson to wrap up everything I’ve explored in this post.

At scale, Google is testing pages in the top 10 results in order to find the best placement based on that performance. With this in mind, why can’t we ask people to go to the SERPs, click on our results, and reap the tasty benefits of that improved position? Or better yet, why don’t we automate this continually for all of our top-10-tested queries?

Of course, this approach is heavily spammy, against guidelines, and something against which Google can easily safeguard. You don’t have to test this either, because Marcus (being the inquisitive SEO he is!) already did.

One of his own domains on job advertisements ranks for the focus keyword of “job adverts”, and as you can imagine, this is a highly competitive term that requires a lot of effort to score. It was ranking at position 6.6 and had a decent CTR, but he wanted to optimize it even further and climb those SERPs to position one.

He artificially cranked up his CTR using clever methods that ended up earning a “very credible” 36% CTR in position nine. Soon in position 10, he had a CTR of 56.6%, at which point Google started to catch wind of the spammy manipulation and punted him down the SERPs. Lesson learned.

Of course, this was an experiment to understand at which point Google would detect spammy behavior. I wouldn’t encourage carrying out such tactics for personal gain, because it’s in the best interests of your website’s health and status to focus on the quality of your clicks. Even if this test was working well and rankings improved, over time your visitors may not resonate with your content, and Google might recall that that lower position was initially in place for a reason. It’s an ongoing cycle.

I encourage you to reach your results organically. Leverage the power of snippet optimization in parallel with ongoing domain and content improvements to not only increase the quantity and quality of your clicks, but the very experiences on your website that make an impact to your long-term SEO and business growth.

Conclusion

To summarize, don’t forget that GSC search performance data gives you the best insight into your website’s true performance. Rank trackers are ideal for competitor research and SERP snapshots, but the position data is only one absolute ranking from one set variable like location and device. Use your own GSC data for intrinsic pattern analyses, diagnostics, and growth discovery.

But with great data, comes great responsibilities. Make sure you’re finding and understanding the patterns you need to be aware of, such as struggling top 10 tests, underperforming snippets, technical faults, and anything else that deprives you of the success you work so hard to achieve.

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